Privacy Policy

1. Introduction

Amplio Creditian ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This policy applies to all visitors, users, and clients who interact with our website, dashboard tools, and related services (collectively, the "Services"). By accessing or using the Services, you agree to the terms described in this document.

2. Information We Collect

We may collect the following categories of information:

• Account InformationName, email address, contact details
• Usage DataPages visited, session duration, click patterns
• Device DataBrowser type, operating system, IP address
• Financial PreferencesRisk parameters and portfolio settings you input
• Communication RecordsSupport inquiries and correspondence history

3. How We Use Information

Information collected through the Services is used for the following general purposes:

• Service Delivery

  To operate, maintain, and personalise the monitoring and rebalancing tools you access.

• Communication

  To respond to inquiries, send service notifications, and provide requested support.

• Security & Fraud Prevention

  To detect, investigate, and prevent unauthorised access or activity that may compromise account integrity.

• Service Improvement

  To analyse aggregated usage patterns for the purpose of refining features and platform reliability.

4. Legal Basis for Processing

Where applicable data protection law requires a legal basis for processing personal information, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, or our legitimate interest in operating and improving the Services, balanced against your rights and interests.

5. Sharing of Information

We do not sell personal information. We may share information in the following limited circumstances:

• Service ProvidersHosting, analytics, and support vendors bound by confidentiality obligations
• Legal RequirementsWhen required by applicable law, regulation, or valid legal process
• Business TransfersIn connection with a merger, acquisition, or asset sale, subject to notice
• With Your ConsentAny other sharing you explicitly authorise

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to remember preferences, understand usage patterns, and improve functionality. You can control cookie settings through your browser; disabling certain cookies may limit some features of the Services.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we take reasonable steps to delete or anonymise it.

8. Data Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the ability to:

• AccessRequest a copy of information we hold about you
• CorrectionRequest correction of inaccurate or incomplete data
• DeletionRequest erasure of personal information, subject to exceptions
• ObjectionObject to or restrict certain processing activities
• PortabilityRequest transfer of your data in a structured format

To exercise any of these rights, please contact us through the details provided on our Contact page. We may need to verify your identity before fulfilling certain requests.

10. International Data Transfers

If information is transferred across borders, we take steps intended to ensure that such transfers comply with applicable data protection requirements and that appropriate safeguards are in place.

11. Third-Party Links

Our Services may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective policies.

12. Children's Privacy

Our Services are not directed to individuals under the age of majority in their jurisdiction, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and we encourage you to review it periodically.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please reach out via the contact details listed on our Contact page.